Privacy Policy

ClickK LLC
Effective Date: October 4, 2025
Last Updated: October 4, 2025

Introduction

ClickK LLC (“ClickK,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://clickk.me/ (the “Website”) or use our services.

Please read this Privacy Policy carefully. By accessing or using our Website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

Contact Information:
ClickK LLC
30 N Gould St Ste R
Sheridan, WY 82801, USA
Email: hello@clickk.me
Phone: (307) 201-9120

Information We Collect
How We Use Your Information
How We Share Your Information
Cookies and Tracking Technologies
Third-Party Services and Integrations
Data Security
Data Retention
Your Privacy Rights
Children’s Privacy
International Data Transfers
Changes to This Privacy Policy
Contact Us

1. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our Website or services, and information from third-party sources.

A. Information You Provide to Us

Account and Registration Information:

Name, email address, phone number, business name
Billing address and payment information
Username and password
Company information and business details

Service-Related Information:

Information you provide when purchasing or using our services
Website content, images, logos, and materials you provide for website design
Social media account credentials and access permissions for review management
Google Business Profile information
Customer contact lists for use with our SMS review tool
Communications with us (emails, phone calls, chat messages)

Forms and Submissions:

Contact form submissions
Newsletter subscriptions
Survey responses and feedback
Testimonials and reviews

B. Information We Collect Automatically

Usage Information:

Pages visited, links clicked, and features used
Time spent on pages and navigation paths
Referring website or source
Browser type, operating system, and device information
IP address and approximate geographic location

Cookies and Tracking Data:

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior (see Section 4 for details)

Performance and Analytics Data:

Website performance metrics
Error reports and diagnostic information

C. Information We Collect from Third Parties

Third-Party Platforms:

Information from social media platforms if you connect your accounts
Data from review platforms (Google, Yelp, Facebook, etc.) when you authorize us to manage your reviews
Information from payment processors to verify transactions
Analytics data from third-party tools (Google Analytics, etc.)

Client Customer Data: When you use our services, particularly our SMS review tool, you may provide us with information about your customers, including:

Customer names and phone numbers
Purchase history or service records
Any other customer data you upload to our systems

You are responsible for obtaining proper consent from your customers before providing their information to us.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery and Administration

To provide, maintain, and improve our services (SEO, website design, review management, SMS tool access)
To process payments and send billing invoices
To manage your account and provide customer support
To communicate with you about your services, including updates, notifications, and technical notices
To respond to your inquiries and requests

Marketing and Communications

To send you promotional materials, newsletters, and marketing communications (you can opt-out at any time)
To inform you about new features, services, or special offers
To conduct surveys and gather feedback

Business Operations

To monitor and analyze usage trends and improve user experience
To detect, prevent, and address technical issues and security threats
To enforce our Terms and Conditions and protect our legal rights
To comply with legal obligations and respond to legal requests

Service-Specific Uses

SEO Services:

To analyze your website performance and search rankings
To conduct keyword research and competitor analysis
To implement on-page and off-page optimization strategies

Website Design Services:

To design, develop, and maintain your website
To host and manage website files and content

Review Management Services:

To monitor reviews across various platforms
To draft and post responses to reviews on your behalf
To analyze sentiment and reputation metrics

SMS Review Tool:

To enable you to send SMS messages to your customers requesting reviews
To track delivery and response rates
To provide analytics on review request campaigns

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers and Business Partners

We share information with third-party service providers who assist us in operating our business and delivering services to you, including:

Hosting providers (e.g., Cloudways, WordPress hosting)
Payment processors for billing and payment transactions
Email service providers for communications
Analytics providers (e.g., Google Analytics)
SMS gateway providers for our review request tool
Marketing and advertising platforms
Cloud storage providers

These service providers are obligated to protect your information and use it only for the purposes we specify.

With Your Consent

We may share your information with third parties when you explicitly authorize us to do so, such as:

Posting content to your social media accounts
Accessing your Google Business Profile
Managing reviews on third-party platforms

Legal Compliance and Protection

We may disclose your information if required to do so by law or in response to:

Legal processes (subpoenas, court orders, government requests)
Enforcement of our Terms and Conditions
Protection of our rights, property, or safety, or that of our users or the public
Investigation of fraud, security issues, or technical problems

Business Transfers

If ClickK LLC is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your information.

Aggregated and De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you for marketing, research, or analytical purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website and understand how you use our services.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and improve functionality.

Types of Cookies We Use

Essential Cookies:

Required for the Website to function properly
Enable core features like security, authentication, and navigation
Cannot be disabled without affecting Website functionality

Performance and Analytics Cookies:

Help us understand how visitors use our Website
Collect information about page views, traffic sources, and user behavior
Examples: Google Analytics cookies

Functionality Cookies:

Remember your preferences and settings
Enhance user experience by personalizing content
Examples: language preferences, saved login information

Marketing and Advertising Cookies:

Track your browsing activity across websites
Used to deliver relevant advertisements
May be set by third-party advertising networks

Managing Cookies

Most web browsers allow you to control cookies through settings. You can:

Block or delete cookies
Set preferences for specific websites
Receive notifications when cookies are set

Note that disabling cookies may affect Website functionality and your user experience.

Other Tracking Technologies

We may also use:

Web beacons (pixels): Small graphics embedded in emails or web pages to track opens and clicks
Local storage: Similar to cookies but can store larger amounts of data
Session storage: Temporary storage that expires when you close your browser

5. Third-Party Services and Integrations

Our Website and services integrate with various third-party platforms. These third parties have their own privacy policies, and we encourage you to review them.

Third-Party Services We Use

Website and Hosting:

WordPress (CMS platform)
Cloudways (hosting provider)
Domain registrars and DNS providers

Analytics and Tracking:

Google Analytics
Heatmap and session recording tools

Communication Tools:

Email marketing platforms
SMS gateway providers
Live chat services

Payment Processing:

Credit card processors and payment gateways (e.g., Stripe, PayPal)

Social Media and Review Platforms:

Google My Business / Google Business Profile
Facebook, Instagram, LinkedIn
Yelp, TripAdvisor, and other review sites

SEO and Marketing Tools:

Keyword research and rank tracking tools
Backlink analysis platforms
Social media management tools

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

Data Processed on Behalf of Clients

When we provide services to you (e.g., managing your website, social media, or reviews), we may access and process data on your behalf. In these situations:

You remain the data controller of your customer information
We act as a data processor following your instructions
You are responsible for complying with privacy laws regarding your customers’ data

6. Data Security

We take the security of your information seriously and implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, or destruction.

Security Measures We Use

Encryption of data in transit using SSL/TLS protocols
Secure server infrastructure with regular security updates
Access controls limiting employee access to personal information
Regular security audits and vulnerability assessments
Secure payment processing through PCI-compliant providers
Password protection and authentication mechanisms

Limitations

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you provide information at your own risk.

Your Responsibilities

You are responsible for:

Maintaining the confidentiality of your account credentials
Using strong, unique passwords
Notifying us immediately of any unauthorized access to your account
Ensuring your device and network security

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods

Account Information:

Retained for the duration of your active account
Retained for a reasonable period after account closure for legal, tax, and business purposes (typically 7 years)

Transaction and Billing Records:

Retained for at least 7 years for tax and accounting purposes

Communications:

Customer support emails and chat logs retained for 3-5 years
Marketing communications retained until you unsubscribe

Website Analytics Data:

Typically retained for 26 months (Google Analytics default)

Cookies:

Vary by cookie type (see Section 4)

Deletion Requests

You may request deletion of your personal information at any time (see Section 8 for details). However, we may retain certain information when we have a legal obligation or legitimate business interest to do so.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

General Rights

Access: You have the right to request access to the personal information we hold about you.

Correction: You have the right to request correction of inaccurate or incomplete information.

Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.

Data Portability: You have the right to receive your personal information in a structured, commonly used format and transmit it to another provider.

Objection: You have the right to object to certain processing of your personal information.

Restriction: You have the right to request restriction of processing in certain circumstances.

Withdraw Consent: If we process your information based on your consent, you have the right to withdraw consent at any time.

Marketing Communications

You have the right to opt out of receiving marketing communications from us. You can:

Click the “unsubscribe” link in any marketing email
Update your communication preferences in your account settings
Contact us at hello@clickk.me

Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: hello@clickk.me
Phone: (307) 201-9120
Mail: 30 N Gould St Ste R, Sheridan, WY 82801, USA

We will respond to your request within 30 days (or as required by applicable law).

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information we collect, use, disclose, and sell
Right to request deletion of personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your rights

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including those listed above. Our legal basis for processing your information includes:

Consent: You have provided consent for specific processing activities
Contract: Processing is necessary to perform our contract with you
Legal Obligation: Processing is required by law
Legitimate Interests: Processing is necessary for our legitimate business interests

9. Children’s Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at hello@clickk.me. We will take steps to delete such information from our systems.

10. International Data Transfers

ClickK LLC is based in the United States. If you access our Website or use our services from outside the United States, your information will be transferred to, stored, and processed in the United States.

The United States may have different data protection laws than your country of residence. By using our services, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.

For users in the EEA, we take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

Update the “Last Updated” date at the top of this policy
Notify you via email or prominent notice on our Website for material changes
Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our Website or services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

ClickK LLC
30 N Gould St Ste R
Sheridan, WY 82801, USA

Email: hello@clickk.me
Phone: (307) 201-9120
Website: https://clickk.me/

We will respond to your inquiry as soon as reasonably possible, typically within 5-7 business days.

BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO ITS TERMS.